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Listening Skills are essential in any interpersonal relationship and for all interpersonal communication. Learn about the 10 principles of listening and improve your commuication skills.
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Scooped by malek |
Scoop.it!
malek's insight:
How to use "active listening" to make a conscious effort to hear and understand what customers are saying.
Good skills for both work and home.
"If speaking is silver, then listening is gold." - Proverb